Изучить этот отчет о пинко казино
Изучить этот отчет о пинко казино
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The player from Germany is struggling to complete the KYC. The casino required proof of address, but those provided by the player haven’t been accepted. The issue was successfully resolved, the player received his funds.
Интерфейс у Пин Ап – необычный для букмекеров интерфейс: простой, понятный, не перегруженный (это касается всех версий сайта).
Обычно альтернатива решается сама черезо пару дней (банк медленно обработал перевод), если запрос не решилась – техподдержка всячески старается помочь с вопросом.
The player from the Netherlands had an active self-exclusion in a sister casino due to a gambling problem. The player believes that he should have been banned from this casino too. Since he did not request self-exclusion from this casino, he decided to close the complaint.
The player from Germany is dissatisfied with the withdrawal process. The player confrimed his winnings were paid out, therefore we marked the complaint as resolved.
You can imagine what happened with the 130 euros, convert 1500 euros with 130 euros. That doesn't work, you have the option to buy free spins, but you can do that in the 5 days only once. It happened as it had to, the money is gone. I still don't know who of the ladies was right.
The player from Germany has deposited money into casino account but the funds seem to be lost. It was received back.
He also mentioned that the issue had affected other players on this url the site. After the complaint was transferred to the relevant team, the player confirmed that the payout had been successful and he had received his money. Consequently, we marked the complaint as 'resolved' in our system.
Your satisfaction is important to us, dear, and we will do our best to improve a current bonus system.
However, after further communication with the casino, the player had confirmed that he received his winnings through Skrill. We had subsequently marked the complaint as 'resolved' in our system.
After some confusion about the refund process, the player had confirmed that he received the refund as a combined payment with another dispute. The issue had been resolved successfully with the player receiving his funds, leading to the closure of the complaint.
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The player from Germany is experiencing difficulties withdrawing their funds due to limited availability of payment methods. Player’s complaint has been resolved successfully.